Privacy Policy
How we collect, hold, use and disclose your personal information, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Effective date, 1 May 2026
Who we are.
Kallan Lawyers is a boutique Australian law firm based in Melbourne, Victoria. In this policy, "we", "us", and "our" mean Kallan Lawyers.
What information we collect.
When you contact us, submit an enquiry, or place an order through our website, we collect the personal information you give us. This may include,
- name, address, date of birth, and contact details
- tax file number, ABN, ACN, and other identifiers
- information about your business, structures, family, or estate
- information about other people you give us instructions about, including beneficiaries, directors, shareholders, trustees, members, and witnesses
- documents you upload through our order forms
- technical information automatically collected when you use the site, including IP address, browser type, and pages visited
If you give us personal information about another person, you confirm that you are authorised to do so and that the person is aware of, and consents to, our collection and use of their information as described in this policy.
Why we collect it.
We collect personal information for the primary purpose of providing legal services and preparing the documents you have requested. We also use it to,
- identify and verify clients
- communicate with you about your matter
- issue invoices and process payments
- comply with our legal and professional obligations, including anti-money laundering, taxation, and the Legal Profession Uniform Law
- improve the operation of our website and services
Sensitive information.
Where the work calls for it, we may collect sensitive information such as health information (for example, capacity assessments, advance care directives) or information about beneficiaries who are minors or who have a disability. We only collect sensitive information with your consent or as otherwise permitted by the Privacy Act.
Who we share it with.
We may share your personal information with,
- your accountant, financial adviser, broker, or other professional adviser, where you have asked us to do so or where it is necessary to complete the matter
- government authorities, including ASIC, the ATO, the Australian Business Register, state revenue offices, and Land Registries, where required to register the documents, lodge filings, or comply with the law
- banks and lenders where the matter requires it
- our service providers, including IT, hosting, email, document storage, and payment processors, who are bound to keep your information confidential and secure
- our professional indemnity insurer, our auditors, and our legal advisers, where necessary
We do not sell or rent personal information.
Overseas disclosures.
Some of our service providers, including our website hosting, form processing, and email delivery providers, may store data in the United States or other countries. We take reasonable steps to ensure these providers handle your information consistently with the Australian Privacy Principles.
How we keep it safe.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes physical, electronic, and procedural safeguards. Where the law and our professional obligations allow, we will destroy or de-identify personal information once it is no longer needed.
Files held in connection with legal services are retained for at least 7 years after the matter closes, in accordance with our professional obligations and Australian regulatory requirements.
Cookies and analytics.
Our website may use cookies and similar technologies to remember your preferences and to understand how the site is used. You can disable cookies in your browser settings. The order forms use your browser's local storage to save your draft order for 14 days, so you can return and continue where you left off.
Accessing or correcting your information.
You can ask us for access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date, incomplete, irrelevant, or misleading. We will respond within a reasonable time. If we decline access or correction, we will give you reasons in writing.
Complaints.
If you believe we have not complied with this policy or with the Privacy Act, please contact us using the details below. We will investigate and respond within a reasonable time. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy.
We may update this policy from time to time. The current version is always available on this page, with the effective date shown above.
Contact.
Questions, requests, or complaints about this policy should be sent to,
Kallan Lawyers
03 9970 1878
hello@kallanlawyers.com.au